Conventional Bank Admin Officer

Join Bank Central Asia (BCA), one of Indonesia's leading financial institutions, as a Conventional Bank Admin Officer in Jakarta. This role offers a dynamic opportunity to support core banking operations, ensuring seamless administrative processes and exceptional customer service. As a Conventional Bank Admin Officer, you will play a crucial role in maintaining the efficiency and accuracy of our banking systems, leveraging your expertise in banking software and processes.

At BCA, we are committed to innovation and excellence. Our Conventional Bank Admin Officers are at the heart of our operations, providing essential support that enables us to deliver top-notch services to our customers. This is your chance to be part of a team that drives financial success and growth in Indonesia's vibrant capital city.

📋 Tanggung Jawab Pekerjaan

• Manage and maintain customer account information in the core banking system, ensuring data accuracy and integrity.
• Process and verify transactions, including deposits, withdrawals, and transfers, to maintain financial records.
• Support the implementation of banking policies and procedures, ensuring compliance with regulatory requirements.
• Provide exceptional customer service by addressing inquiries and resolving issues related to account management.
• Collaborate with cross-functional teams to troubleshoot and resolve banking system issues, ensuring minimal downtime.
• Generate and analyze reports to monitor account performance and identify trends.
• Stay updated with industry trends and advancements in banking technology to continuously improve administrative processes.
• Participate in training and development programs to enhance your skills and knowledge in banking operations.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Finance, or a related field.
• Minimum of 2 years of experience in banking administration or a similar role.
• Proficiency in using banking software such as Core Banking System (CBS) and Microsoft Office Suite.
• Strong knowledge of banking regulations and compliance requirements.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Fluency in both written and spoken English and Indonesian.

🛠️ Keahlian

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