Lead Butler

Shine Express Berjaya · 📍 Cianjur, Jawa Barat · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 10.000.000 – Rp 20.000.000 per month
Shine Express Berjaya is seeking a highly organized and detail-oriented Lead Butler to join our team. In this role, you will be responsible for managing and supervising our butler team to ensure exceptional service delivery. The ideal candidate will have a strong understanding of customer service and a passion for creating a memorable guest experience.

📋 Tanggung Jawab Pekerjaan

Manage and supervise the butler team to ensure high standards of service.,Coordinate with the front office and other departments to ensure smooth operations.,Train and develop butler team members to enhance their skills and performance.,Ensure that all guest rooms and public areas are clean and well-maintained.,Handle guest complaints and resolve issues promptly and professionally.,Monitor inventory levels and order supplies as needed.,Participate in the development and implementation of service improvement initiatives.,Ensure compliance with company policies and procedures.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a similar role in the hospitality industry.,Strong understanding of customer service principles and practices.,Excellent communication and interpersonal skills.,Ability to work well under pressure and manage multiple tasks simultaneously.,Familiarity with hotel management software and systems.,Proven track record of achieving high levels of customer satisfaction.,Ability to lead and motivate a team to achieve common goals.,Bachelor's degree in Hospitality Management or a related field.

🛠️ Keahlian

LeadershipTeam ManagementCustomer ServiceProblem-SolvingCommunicationTime ManagementAttention to DetailInventory Management
Siap Melamar?
Kirim lamaran sekarang sebelum batas waktu.🚀 Lamar Sekarang

Lowongan Terkait